Refund request

Request a refund

Tests must be unused. Enter your PROFILE number so we can look up the payment in Stripe, then submit for approval.

If Quest is not using FormFox, stop collection and either switch sites or continue with this refund for an unused order.

PROFILE number *

Found on your order confirmation / registration (Stripe Profile ID).

Full name * Email address * Mobile / SMS *

Purchase date

Purchase time

Last 4 digits of card * Barcode / order number Refund reason * Details

Never share full card numbers or SSN. Last 4 only. Lookups are limited to stop abuse.

Request received