Refund request

Request a refund

Only unused or expired barcodes are refundable. We match your Stripe payment with email, last 4, and purchase date — then a human reviews before any refund.

Need barcode help (Quest vs LabCorp, expired codes)? barcodes.labtestingsolutions.com

If Quest is not using FormFox, stop collection and either switch sites or continue with this refund for an unused order.

Full name * Email used at checkout * Mobile / SMS *

Purchase date *

Purchase time

Last 4 digits of card * Barcode / order number

Optional but recommended. We only refund if this barcode was unused or expired.

Refund reason * Details I confirm this barcode is unused (never collected / never scanned) or expired. Used tests are not refundable.

Never share full card numbers or SSN. Last 4 only. Refunds go to the original payment method via Stripe (typically 5–10 business days after approval).

Request a refund

Request received